RETURN & REFUND POLICY

WE STRIVE TO PROVIDE HIGH QUALITY PRODUCTS AND ENSURE CUSTOMER SATISFACTION. HOWEVER, IF YOU
RECEIVE A DEFECTIVE PRODUCT, PLEASE FOLLOW OUR RETURN AND REFUND GUIDELINES.

ELIGIBILITY FOR RETURN

RETURNS ARE ONLY ACCEPTED FOR PRODUCTS WITH
MANUFACTURING DEFECTS.
THE ISSUE MUST BE REPORTED WITHIN 48 HOURS OF DELIVERY.
A CLEAR AND COMPLETE UNBOXING VIDEO IS MANDATORY FOR REFUND ELIGIBILITY.

HOW TO REQUEST A RETURN

EMAIL US AT OGRARELICHI@GMAIL.COM WITH YOUR ORDER DETAILS, ISSUE DESCRIPTION, AND UNBOXING VIDEO.
OUR TEAM WILL REVIEW THE REQUEST AND PROVIDE FURTHER INSTRUCTIONS.
IF APPROVED, THE PRODUCT MUST BE RETURNED UNUSED AND IN ITS ORIGINAL PACKAGING.

REFUND POLICY

REFUNDS WILL ONLY BE ISSUED FOR MANUFACTURING DEFECTS.
NO REFUNDS WILL BE PROVIDED WITHOUT A COMPLETE AND CLEAR UNBOXING VIDEO.
ONCE THE RETURNED PRODUCT IS RECEIVED AND INSPECTED, A REFUND WILL BE PROCESSED WITHIN 7 BUSINESS DAYS.

FOR ANY QUERIES,

CONTACT US AT OGRARELICHI@GMAIL.COM.